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Policies & Terms

Warranty Policy

Warranty terms for genuine OEM parts purchased from MegaZip.

OEM Parts Warranty

All parts sold by MegaZip are genuine OEM (Original Equipment Manufacturer) parts and carry the original manufacturer's warranty. We stand behind the authenticity and quality of every part we sell.

Warranty Coverage

  • New OEM parts are backed by the original manufacturer's warranty, typically providing 12 months of coverage from your purchase date
  • Defective parts that arrive damaged or fail during normal operation within the warranty period will be promptly replaced or refunded at no cost to you
  • Incorrect parts shipped due to our error will be exchanged for the correct item with free return shipping and no additional charges

What Is Not Covered

  • Damage caused by improper installation
  • Normal wear and tear
  • Parts damaged due to accidents, misuse, or neglect
  • Labor costs for installation or removal
  • Parts modified or altered after purchase

How to Make a Warranty Claim

  1. Contact us at info@megazip.net with your order number and a description of the issue
  2. Provide photos of the defective part and its packaging
  3. Our team will review your claim within 2 business days
  4. If approved, we will arrange a replacement or refund

Manufacturer Warranty Verification

Since all our parts are sourced from authorized dealers, you can verify warranty status directly with the manufacturer using the part number and proof of purchase we provide.