Toyota Parts Lexus Parts Yamaha Parts Honda Parts Suzuki Parts Nissan Parts Subaru Parts Mitsubishi Parts Kawasaki Parts Polaris Parts KTM Parts Bombardier Parts Arctic Cat Parts Tohatsu Parts Mercury-Mercruiser Parts
Trustpilot

Customer Reviews

Read what our customers say about their experience with Megazip

4.5 / 5
Trustpilot Rating

Based on 2,370 reviews

5 star
65%
4 star
20%
3 star
5%
2 star
5%
1 star
5%

We've Got Your Back

Shipping from Japan can be unpredictable. Delays happen, customs can be tricky.

Our promise: we stay with you until your order arrives safely, or full refund.

Management personally reviews every concern.

Contact Management
4 Stars

Very good service.

Very good service.

Her Al
Her Al Verified purchase

Have you ordered from Megazip?

Share your experience and help others

Trustpilot Write a review
5 Stars

I had a very positive experience with…

I had a very positive experience with MegaZip and would like to share it. My order was initially shipped via EMS, but unfortunately the shipment was returned due to temporary suspension of services in my region. At first, this situation was quite stressful, as I urgently needed the parts. However, the MegaZip team handled everything professionally. They kept me informed, explained the situation clearly, and offered an alternative solution by reshipping the order via FedEx. After arranging the additional payment, they prepared and sent the package again. The second shipment went smoothly, and I received my order safely and on time. Throughout the whole process, their support was responsive, polite, and helpful. Despite the unexpected complication with the initial delivery method, MegaZip managed the situation very well and ensured that I received my order in the end. Thank you for your support and professionalism!

Николай Станков
Николай Станков Verified purchase
5 Stars

You should be using MegaZip!

I have been using MegaZip for years now and have found the website easy to use and very helpful with the diagrams they have available... they are always happy to help with adding to orders, chasing up hard to get parts and their communication is second to non... both via email/website and phone calls.\n

Eric's Garage
Eric's Garage Verified purchase
5 Stars

I ordered strut bearings Great Service Despite Initial Delays – Genuine Parts & Excellent Supportfrom Megazip…

I ordered strut bearings from Megazip on 2nd February, and while the process had a few challenges initially due to a change in freight cost (which required an additional payment on 14th February), the overall experience turned out to be very positive.\nThroughout the process, their team was extremely helpful and responsive, usually replying within 24 hours. They assisted with tracking updates, ensured all invoices were properly sent for customs clearance, and maintained clear and transparent communication at every stage.\nOnce the order was processed, everything moved smoothly, and I received the items on 12th March in brand new condition. The packaging was secure, and the parts were genuine as advertised.\nOverall, despite the initial delay, the level of support and professionalism stood out. I would definitely recommend Megazip and look forward to doing business with them again.

G
Gyan Verified purchase
5 Stars

very good personal and pro service fast…

very good personal and pro service fast response love this thank you Irene.

Nir Maor
Nir Maor Verified purchase
3 Stars

Order Delay and Confusing Shipping Explanation

I placed an order with MegaZip on February 14 (Order No. 1479500-1). At the time of purchase, the stated preparation time was around 4–7 working days. I also paid an additional shipping fee on February 20 to avoid any possible delays.\n\nOn March 2, I was informed that the order had already been fully assembled and was waiting for shipment. However, as of today, March 10, 2026, the order status still shows “In Process,” and no tracking number has been provided.\n\nWhat made the situation more confusing was the explanation given by support. I was told that shipments from the UAE to Israel were suspended due to the regional situation. This explanation does not seem relevant to my case because my shipping address is in Riyadh, Saudi Arabia.\n\nDelays can happen, but the information and explanations provided have been inconsistent. I expected clearer communication and a more accurate update about when the order would actually be shipped.\n\nThis is my experience with MegaZip 10-03-2026.\n\n\n\n↓↓↓↓↓↓↓↓\n\n\nUpdate – March 12, 2026\nI had a similar concern regarding shipping costs and delays with my order as well. At one point the shipping explanation was also confusing because the system mentioned Israel while my delivery address is in Saudi Arabia.\n\nHowever, after further communication the issue was reviewed by Katherine H., Senior Customer Support Manager, and the situation was handled professionally. MegaZip eventually offered a solution and agreed to cover the shipping cost for the remaining items.\n\nI hope the company continues improving transparency regarding stock availability and shipping information to avoid similar confusion for other customers.\n

AHMED
AHMED Verified purchase
5 Stars

Exellent service.

Exellent service.

Денис Любинский
Денис Любинский Verified purchase
5 Stars

Excellent

This is not the first time I order and every time the service is excellent.

Yair Gadasi
Yair Gadasi Verified purchase
5 Stars

Perfect service

Perfect service

Y
yahiya Verified purchase
5 Stars

Best sales service

Even with a delay of few days, probably due to bad weather conditions, I give it five stars, very careful and caring assistance service 🙏 🙏 , with prompt responses ( within 24h), the order was authentic and original 😍 😍

RA
rachid azouguagh Verified purchase
4 Stars

I have used Megazip for previous orders…

I have used Megazip for previous orders and everything went smoothly. No delays, no extra fees and prompt delivery. \nThis time however has been the opposite. 5 orders placed, 2 orders had extra shipping parts costs and price increases resulting in a request for a total of $119.10 USD . They need to be up front on costs. I have made a complaint and waiting on a reply .Edit...since have had a reply explaining the process of shipping. It is much clearer to me now. They have given me extra discount to compensate me for the delays, so I am happy to go ahead with orders.\nPaid the extra fees they required. Overall a good out come. Four stars for a quick response to my issues, but they need to be a bit clearer on their website for a 5 star review.

G
Graham Verified purchase
5 Stars

Excellent company for discontinued…

Excellent company for discontinued parts for my 2011 imported Delica D5. Had been trying to source a front console lid for over 2 years! \nPayment was slightly awkward but that was probably down to me and no reflection on the website!\nPart was packaged really well, tracking updates were excellent and shipping costs very reasonable.\nI will definitely be using again.

JB
Julie Beck Verified purchase
4 Stars

Estima Genuine parts

Placing the order was easy and the parts are genuine. \nOnly issue was shipping: Fee was amended after purchase due to FedEx's size policies.

R
Radu Verified purchase
4 Stars

discontinued stock…

Perfect transaction on a discontinued part. Other than the tariff that i was blind sided with. Woulda loved a heads up but other than that! Great!

RB
Richard Bowden Verified purchase
5 Stars

Kei Truck Parts Review

I ordered parts for my Kei truck and was able to purchase what I needed without waiting too long for shipping to Vancouver, Canada I will be using these guys again for sure

Cody Lane
Cody Lane Verified purchase
4 Stars

The ordering could be improved a little…

The ordering could be improved a little but shipment and delivery is top notch. I'll order now more often from Megazip.

A
Alois Verified purchase
5 Stars

Megazip orders

Excellent service from the ease of ordering, selection, payment and delivery. All items have arrived in excellent condition and delivery was excellent and always within the expected time. Highly recommended.

GB
Graeme Boyd Verified purchase
5 Stars

Megazip is excellent fast delivery and…

Megazip is excellent fast delivery and every time I used them I got everything I ordered.Also Megazip was the only place I could get the parts I needed from.

TR
Tony Roberts Verified purchase
5 Stars

Ordering

Ordering, support and delivery time

KR
Kim ryan Nielsen Verified purchase
5 Stars

Excellent!

Excellent!

Kerry Alexander
Kerry Alexander Verified purchase
5 Stars

I appreciated the quick shipping and…

I appreciated the quick shipping and delivery plus the quality of the products. My number one place to find Auto parts.

Vincent Richards
Vincent Richards Verified purchase
5 Stars

Megazip is one of the best places to…

Megazip is one of the best places to order genuine auto parts. You can rest assured that you will get what you have ordered. \nOne experience I encountered with my last order was that the time frame given did not materialise.

Garnett Williams
Garnett Williams Verified purchase
5 Stars

Megazip truly best for genuine parts.

from Australia, when I searched parts for my Kawasaki Vulcan vn2000 I found megazip to get parts so I had very great experience and I’m very happy to shopping with them, they are truly best, very reliable website and affordable value price for real genuine parts, very polite staff and great communication they responded so well my question about parts and very helpful to get you in right direction \nI placed my second order with them and I’ll continue when I need parts. \nThank you.

M
Majid Verified purchase
5 Stars

I've been so lucky to know megazip…

I've been so lucky to know megazip site.I've had the possibility to buy some parts for my Yaris no available in Europe.Everything perfect

Emanuele Calì
Emanuele Calì Verified purchase
5 Stars

Wery well packed

Wery well packed, fast delivery from Japan warehouse to Lithuania.

Karolis Daniusevicius
Karolis Daniusevicius Verified purchase
5 Stars

There are some parts for Japanese cars…

There are some parts for Japanese cars available only through this site. Fast delivery to Europe , genuine Mitsubishi parts the only downside is the use of FedEx for delivery.

S
Sami Verified purchase
5 Stars

IT is the necessary information…

IT is the necessary information requested before the lock box code is meant for demonstration purposes only and privacy policy terms

B
Boss Verified purchase
5 Stars

Very efficient and easy

It was very easy to pick, order and pay.\nPostage was amazingly quick and price good, I would totally recommend.

Cameron Porter
Cameron Porter Verified purchase
5 Stars

Good original part for my Toyota LC…

Good original part for my Toyota LC 200.\nThe part was delivered as promised.\nI got it delivered in Sweden after 1 week with the cheapest delivery alternative.\nMany thanks

A
Anders Verified purchase
5 Stars

Painter wreqshop

I'm allrondar on uder kam is me going \n\nI'm wreqshop painter and daiteling master \n

Aftab Iqbal
Aftab Iqbal Verified purchase

Ready to find your parts?

Browse our catalog of genuine OEM parts direct from Japan

Browse Parts Catalog